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05.05.2016

Open Badges: 6 benefits gained by using them

Open Badges: 6 benefits gained by using them
Open Badges: what are they? I'll try to give a clear definition indicating the main features and benefits they bring to an organisation.   The Open Badge, introduced by Mozilla, is a multi-media badge with an image and a series of information contained within it that explain how it was achieved, when and by whom it was issued.   There are two different types of badges: “SOFT” BADGES which are issued on the basis of participation in an event or simply for belonging to...
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28.04.2016

eLearning for improving front-line quality: the 3 essential requisites

eLearning for improving front-line quality: the 3 essential requisites
There is a problem - What does it mean? - You should be more careful! - There was an error! - I do not understand - now what do we do to get back on track? …   Do these phrases sound familiar? These requests represent daily life for those involved in the front-line: sales assistants, telephone operators, agents, salesmen, project managers and all those who are on the front line every day to greet and satisfy customers, and try to gain their loyalty. Hence, proper training can support thes...
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14.04.2016

Paperless office: facilitate the transition in the company from hard-copies to digital files

Paperless office: facilitate the transition in the company from hard-copies to digital files
In a corporate or bureaucratic organization, is it possible and desirable to switch from paper documents to digital documents, in order to achieve a paperless office?   PAPER   The folders Folders, plastic bags, binders and efolders are used to gather and store hard-copy documents. Paper is heavy, bulky and polluting.   Books A book is a more advanced technological tool. Based on the principle of the wheel, the back acts as a pivot and the pages rotate allowing ran...
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31.03.2016

ARTIFICIAL INTELLIGENCE

ARTIFICIAL INTELLIGENCE
Conversations - Marco Amicucci interviews Carlo Tasso of Udine University   M. A.: I would very much like to talk to you about artificial intelligence, a topic that is often not addressed by those involved in e-learning, although in recent years there have been interesting developments. What direction is the research on this topic taking? C. T.:[…] Artificial intelligence is a subject that was established in the early years of the history of computing. There were companies such as IBM, wh...
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